Cookie & Privacy Policy

Who we are

P4RK.COM is operated by Rienheim Group, headquartered in Switzerland. We provide covered airport parking at Zurich, Basel-Mulhouse and Geneva airports. Our data controller can be reached at info@p4rk.com or +41 44 688 01 02.

What information we collect

We collect only the data we need to deliver and improve our service:

• Booking data — name, email, phone, vehicle license plate, travel dates, and payment information used to process your parking reservation.
• Account data — login credentials, preferences, and Frequent Flyers status if you create an account.
• Operational data — license plate captures from our entry/exit cameras, used solely to grant access and detect unauthorized use.
• Site usage — pages viewed, device type, and approximate region, collected via cookies to understand how p4rk.com is used.

We never sell personal data.

Cookies we use

We use a minimal set of cookies, grouped as follows:

• Strictly necessary — required to operate the booking flow, customer portal, and login. Cannot be disabled.
• Performance & analytics — anonymous traffic measurement (Google Tag Manager). Disabled until you accept.
• Marketing — only if you opt in; used to measure paid campaigns. Off by default.

You can change cookie preferences any time via the link in the footer.

Why we process your data

We process personal data on the following legal bases (Swiss FADP / EU GDPR):

• Contract performance — to fulfil your parking reservation and provide gate access.
• Legitimate interest — to keep our facility secure and detect abuse.
• Consent — for non-essential cookies and marketing communications.
• Legal obligation — to retain invoices for the period required by Swiss tax law.

How long we keep data

• Booking and invoice data: 10 years (Swiss tax law).
• License plate capture logs: 30 days for active sites, then automatically deleted unless retained for an active investigation.
• Cookie data: per cookie type, between 30 days and 24 months.

Sharing data

We share personal data only with vetted processors:

• Payment processors (Visa, Mastercard, Amex, Twint, Klarna, Apple Pay, Google Pay).
• Cloud infrastructure providers (Switzerland and EU regions).
• Communications providers (transactional email, SMS for booking confirmations).

Each processor is bound by a data processing agreement compliant with Swiss FADP and EU GDPR.

Your rights

You have the right to access, correct, delete or port your personal data, and to object to processing. To exercise these rights, write to info@p4rk.com — we’ll respond within one month.

You can also lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC).

International transfers

Data is primarily stored in Switzerland and the EU. Where data is transferred to other regions, we use Standard Contractual Clauses or equivalent safeguards.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision. Material changes will be notified via email or a banner on p4rk.com.

If you have any questions about this document, contact us at info@p4rk.com · +41 44 688 01 02.