Comprehensive Terms & Conditions

Definitions & Interpretation

1.1 Defined Terms

In these Terms and Conditions, unless the context otherwise requires, the following terms shall have the meanings assigned below:

• "Agreement" means these Terms and Conditions, together with all incorporated documents including the Privacy Policy, Service Schedules, Fee Structure, Corporate Service Agreement, and any special terms applicable to specific services or promotions.
• "Company," "We," "Us," or "Our" means P4RK.com and Associates, a registered business entity operating under Swiss law, including all subsidiaries, affiliates, parent companies, partners, licensees, franchisees, and authorized agents operating under the P4RK brand or providing services on behalf of P4RK.
• "Customer," "User," "You," or "Your" means any individual person, corporation, partnership, limited liability company, trust, estate, governmental entity, or any other legal entity that accesses, registers for, or uses the Services, including authorized representatives, employees, and agents acting on behalf of such entity.
• "Services" means all parking, storage, and related services provided by the Company, including but not limited to: parking space provision and management, vehicle storage, valet services, electric vehicle charging, vehicle cleaning and maintenance, smart parking technology platform, mobile applications, website services, reservation systems, payment processing, customer support, loyalty programs, and any other ancillary services offered now or in the future.
• "Facility" or "Facilities" means any and all parking locations, garages, lots, structures, premises, or properties owned, operated, managed, leased, licensed, or controlled by the Company or its partners, whether indoors or outdoors, covered or uncovered, automated or staffed, located anywhere within Switzerland or the European Economic Area.
• "Vehicle" means any automobile, truck, van, motorcycle, scooter, bicycle, electric bike, or other motorized or non-motorized wheeled transport device brought into or parked at any Facility by the User or on behalf of the User.
• "Booking" or "Reservation" means a confirmed allocation of parking space or service made through any Company channel including the Platform, customer service, third-party partners, or on-site personnel.
• "Platform" means the Company's digital ecosystem including the P4RK.com website, mobile applications (iOS and Android), web applications, application programming interfaces (APIs), third-party integrations, kiosks, and any other digital interface through which Services are accessed or managed.
• "Account" means a registered user profile on the Platform containing personal information, payment methods, booking history, and preferences.
• "Content" means all text, graphics, images, music, software, audio, video, information, data, trademarks, logos, and other materials available through the Services or Platform.
• "Intellectual Property" means all patents, trademarks, service marks, trade names, copyrights, trade secrets, proprietary information, technology, know-how, and any other intellectual property rights, whether registered or unregistered.
• "Personal Data" means any information relating to an identified or identifiable natural person as defined under the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR).
• "Business Day" means any day other than Saturday, Sunday, or a public holiday in Switzerland.
• "Force Majeure Event" means any event beyond the reasonable control of the Company as further defined in Section 22.
• "Fees" means all charges, rates, tariffs, and other amounts payable for Services as published on the Platform or agreed in writing.

1.2 Interpretation Rules

• Headings are for convenience only and do not affect interpretation.
• Words in the singular include the plural and vice versa.
• References to persons include individuals, corporations, and other legal entities.
• References to any statute include amendments and replacements.
• "Including" means "including without limitation."
• Where there is inconsistency, special terms prevail over general terms.
• The English version of these Terms prevails in case of translation discrepancies.

Acceptance & Modifications

2.1 Agreement Formation

A binding contractual agreement is formed between you and the Company when you:

• Create an Account on the Platform and click "I Accept" or similar affirmative action;
• Make a Booking through any Company channel;
• Enter any Facility with your Vehicle;
• Use any Services provided by the Company;
• Access or use the Platform in any manner; or
• Otherwise demonstrate acceptance through conduct.

2.2 Right to Modify Terms

The Company reserves the absolute and unrestricted right to modify, amend, update, or replace any provision of these Terms at any time, in its sole discretion, for any reason or no reason, including but not limited to:

• Changes in applicable laws or regulations;
• Updates to business practices or service offerings;
• Enhancement of user protections or clarifications;
• Response to legal, regulatory, or compliance requirements;
• Correction of errors or ambiguities; or
• Any other reason deemed appropriate by the Company.

2.3 Notice of Modifications

When material modifications are made, the Company will:

• Update the "Last Updated" or "Effective Date" at the top of these Terms;
• Provide notice through one or more of: email to registered Account holders, Platform notification, posting on the Company website, or in-app messaging;
• Make the updated Terms available on the Platform for review.

2.4 No Waiver of Future Modifications

The Company's failure to enforce any modification does not waive its right to enforce such modification in the future or to make additional modifications.

Service Description & Scope

3.1 Services Overview

The Company provides comprehensive parking and vehicle management services, including:

• Standard Parking Services: Provision of parking spaces at designated Facilities on an hourly, daily, weekly, or monthly basis.
• Premium Parking Services: Enhanced parking solutions including reserved spaces, covered parking, priority access, and extended amenities.
• Valet Services: Professional vehicle pick-up, parking, and retrieval services at select locations.
• Electric Vehicle Services: EV charging stations and infrastructure at equipped Facilities.
• Corporate Fleet Management: Customized solutions for business clients including dedicated spaces, fleet tracking, consolidated billing, and usage analytics.
• Long-Term Storage: Extended vehicle storage solutions with enhanced security measures.
• Ancillary Services: Vehicle cleaning, maintenance coordination, tire storage, and other value-added services.
• Technology Platform: Digital booking, payment processing, space availability tracking, and user account management.

3.2 Service Limitations and Disclaimers

• Capacity Limitations: Parking availability is limited and subject to demand. Even confirmed Bookings may be affected by unforeseen circumstances.
• Facility Closures: Facilities may be temporarily or permanently closed for maintenance, repairs, renovations, special events, emergencies, or any other reason.
• Service Modifications: The Company may modify operating hours, access procedures, pricing, or service features without advance notice.
• Geographic Limitations: Services are available only at designated Facilities. The Company makes no representation about service availability in any specific geographic area.
• Technology Dependence: Platform functionality depends on third-party services, internet connectivity, and technology infrastructure beyond Company control.

3.3 Service Standards

While the Company strives to provide high-quality services, Users acknowledge that:

• Services are provided "as is" without warranties of any kind;
• Service quality may vary by location, time, and circumstances;
• The Company does not guarantee any specific service level, response time, or availability metric;
• Published service descriptions are aspirational and subject to change;
• Individual experiences may differ from marketing materials or descriptions.

Liability & Disclaimers

12.1 No Liability for Vehicle Damage or Loss

The Company is NOT responsible for and expressly disclaims all liability for:

• Vehicle Damage: Any damage to Vehicles including but not limited to scratches, dents, broken windows, mechanical failures, tire damage, paint damage, interior damage, or any other physical harm, regardless of cause.
• Theft or Loss: Theft of Vehicles, theft of items from Vehicles, loss of personal property, disappearance of Vehicles or contents, or unauthorized use of Vehicles.
• Acts of Third Parties: Damage or loss caused by other users, visitors, trespassers, criminals, employees, contractors, or any other third parties.
• Environmental Damage: Damage from weather conditions, falling objects, water intrusion, temperature extremes, natural disasters, or environmental factors.
• Mechanical Failures: Battery discharge, mechanical breakdowns, fluid leaks, tire deflation, or any vehicle malfunction occurring while parked.
• Vandalism: Graffiti, keying, slashing, or any intentional damage by unknown parties.
• Fire or Explosion: Damage from fire, explosion, smoke, or related hazards, whether originating from the User's Vehicle or elsewhere.

12.2 No Bailment Relationship

The parking of Vehicles at Company Facilities does NOT create a bailment relationship. The Company is merely providing space and does NOT assume custody, care, or control of Vehicles. Users retain all risks and responsibilities for their Vehicles at all times.

12.3 Personal Injury and Property Damage Disclaimer

The Company is NOT liable for:

• Personal Injuries: Any bodily injury, illness, death, or physical harm to Users or third parties occurring at Facilities, including injuries from slips, trips, falls, vehicle accidents, assaults, or any other cause.
• Property Damage: Damage to personal property, equipment, or belongings brought into Facilities by Users or third parties.
• Criminal Acts: Theft, assault, robbery, vandalism, or any criminal activity occurring at or near Facilities.
• Facility Conditions: Defects in Facility design, maintenance issues, hazardous conditions, inadequate lighting, security failures, or structural problems.

12.4 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• THE COMPANY'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO SERVICES SHALL NOT EXCEED THE LESSER OF: (A) THE FEES PAID BY USER IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR (B) CHF 100 (ONE HUNDRED SWISS FRANCS).
• THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES.
• THE COMPANY SHALL NOT BE LIABLE FOR DAMAGES CAUSED BY USER'S FAILURE TO PROPERLY SECURE THEIR VEHICLE, REMOVE VALUABLES, OR FOLLOW FACILITY RULES.
• THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY ASSERTED (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, BREACH OF WARRANTY) AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12.5 Disclaimer of Warranties

• The Company does NOT warrant that Services will be uninterrupted, timely, secure, or error-free.
• The Company does NOT warrant that the Platform will be free from viruses, malware, or other harmful components.
• The Company does NOT warrant the accuracy, completeness, or reliability of any information provided through Services.
• The Company does NOT warrant that Facilities will meet User's expectations or requirements.
• The Company does NOT warrant any specific security level or protection against theft, damage, or loss.

12.6 No Liability for Third-Party Services

The Company is NOT responsible for any services, products, content, or conduct of third parties, including:

• Third-party payment processors or financial institutions;
• Third-party applications or integrations;
• Partner facilities or co-branded locations;
• Service providers contracted by Users;
• Other users or visitors to Facilities;
• Any linked websites or external services.

12.7 Technology and Platform Limitations

The Company is NOT liable for:

• Platform downtime, outages, or technical failures;
• Errors in booking, payment processing, or account management;
• Loss of data or account information;
• Unauthorized access to User accounts;
• Compatibility issues with User devices or systems;
• Internet connectivity problems or service provider failures.

Indemnification

13.1 Indemnification Scope

User agrees to indemnify, defend, and hold harmless the Company, its affiliates, subsidiaries, parent companies, officers, directors, employees, agents, licensors, partners, contractors, and service providers (collectively, "Indemnified Parties") from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and legal costs) arising from or related to:

• Service Use: Your use or misuse of Services, Facilities, or the Platform;
• Terms Violation: Your breach of any provision of this Agreement;
• Law Violations: Your violation of any applicable law, regulation, or ordinance;
• Third-Party Rights: Your infringement or violation of any third-party intellectual property, privacy, or other rights;
• Vehicle-Related Claims: Any claims related to your Vehicle including damage to other vehicles or property;
• Personal Injury: Any injury to persons or damage to property caused by you, your Vehicle, or your representatives;
• Content Submission: Any content, information, or data you submit to the Platform;
• Negligent Conduct: Your negligent, reckless, or intentional acts or omissions;
• Unauthorized Access: Any unauthorized use of your Account or security credentials;
• Facility Damage: Damage to Facilities, equipment, or infrastructure caused by you;
• Environmental Violations: Spills, leaks, contamination, or environmental harm from your Vehicle;
• Third-Party Claims: Claims by other users, visitors, or third parties related to your conduct.

13.2 Defense Obligations

Upon receiving notice of any claim subject to indemnification, User shall:

• Immediately assume full responsibility for the defense of such claim;
• Retain legal counsel acceptable to the Company;
• Keep the Company fully informed of all proceedings;
• Not settle any claim without the Company's prior written consent;
• Pay all costs, damages, and expenses, including the Company's attorneys' fees;
• Cooperate fully with the Company's defense strategy.

13.3 Survival of Indemnification

This indemnification obligation survives termination of this Agreement and continues indefinitely. The Company may, at its option and expense, participate in the defense of any claim through counsel of its choosing.

Insurance Requirements

14.1 Mandatory Insurance

As a condition of using Services, Users MUST maintain, at their own expense, the following minimum insurance coverage:

• Vehicle Insurance: Comprehensive vehicle insurance covering the full replacement value of the Vehicle, including coverage for theft, fire, collision, and all perils.
• Liability Insurance: Third-party liability insurance with minimum coverage of CHF 2,000,000 per occurrence for bodily injury and property damage.
• Legal Compliance: All insurance required by applicable Swiss and EU law.
• Additional Coverage (Recommended): Personal property insurance covering contents of Vehicles, loss of use coverage, and uninsured/underinsured motorist protection.

14.2 Insurance Verification

The Company reserves the right to:

• Request proof of insurance at any time;
• Deny or terminate Services if adequate insurance is not maintained;
• Report uninsured vehicles to authorities;
• Refuse entry to Facilities for vehicles without proof of insurance.

14.3 Company Insurance Limitations

14.4 Corporate Account Requirements

Corporate Accounts must additionally maintain:

• Commercial general liability insurance of minimum CHF 5,000,000;
• Fleet insurance covering all vehicles using Services;
• Workers' compensation insurance as required by law;
• Certificates of insurance naming the Company as additional insured where applicable.

Prohibited Activities

11.1 Strictly Prohibited Conduct

Users are absolutely prohibited from engaging in the following activities. Violation may result in immediate termination, legal action, and liability for all damages:

• Illegal Activities: Using Facilities for any illegal purpose, storing stolen property, drug trafficking, weapons storage, or any criminal activity.
• Hazardous Materials: Parking vehicles containing explosives, flammable liquids (except normal fuel), toxic chemicals, radioactive materials, or other hazardous substances beyond normal vehicle operation.
• Abandoned Vehicles: Abandoning vehicles, failing to retrieve vehicles within reasonable time, or using Facilities for long-term storage without authorization.
• Residential Use: Using vehicles as dwellings, sleeping in vehicles overnight, or using Facilities for residential purposes.
• Commercial Activity: Conducting business, selling goods or services, advertising, soliciting, or commercial activity without written authorization.
• Unauthorized Access: Accessing restricted areas, tampering with security systems, bypassing payment mechanisms, or entering Facilities without authorization.
• Vehicle Modifications: Performing repairs, maintenance, modifications, or mechanical work on vehicles at Facilities.
• Interference: Blocking access ways, occupying multiple spaces, interfering with other users, or disrupting Facility operations.
• Damage and Vandalism: Damaging Facility property, equipment, or infrastructure; defacing property; or engaging in vandalism.
• Environmental Violations: Dumping waste, leaking fluids, washing vehicles, or creating environmental hazards.
• Platform Abuse: Hacking, reverse engineering, data scraping, automated booking, creating fake accounts, or manipulating the Platform.
• Fraud: Providing false information, using stolen payment methods, chargebacks fraud, or any deceptive practices.
• Resale: Reselling parking spaces, subletting, or commercially exploiting Bookings without authorization.
• Harassment: Harassing, threatening, or abusing Company staff, other users, or third parties.

11.2 Consequences of Prohibited Activity

11.3 Monitoring and Enforcement

The Company reserves the right to:

• Monitor all Facility activity through cameras, sensors, and personnel;
• Inspect vehicles and their contents when violations are suspected;
• Remove, tow, or impound vehicles engaged in prohibited activities;
• Report violations to law enforcement without notice to User;
• Cooperate fully with criminal investigations;
• Take any action necessary to protect Facility safety and security.

Termination & Suspension

17.1 Termination by Company

The Company may, in its sole and absolute discretion, immediately terminate or suspend your Account and access to Services, without prior notice or liability, for ANY reason or NO reason, including but not limited to:

• Breach of any provision of this Agreement;
• Suspected or actual fraudulent, illegal, or abusive activity;
• Non-payment or late payment of fees;
• Violation of Facility rules or policies;
• Provision of false or misleading information;
• Threats to Facility safety or security;
• Harassment of staff or other users;
• Excessive complaints or disputes;
• Misuse of Platform or technology systems;
• Business decision to discontinue Services;
• Regulatory or legal requirement;
• Any conduct the Company deems inappropriate or harmful.

17.2 Effects of Termination

Upon termination or suspension:

• All rights granted to User immediately cease;
• User must immediately cease all use of Services and Platform;
• User must remove all Vehicles from Facilities within 24 hours;
• All unpaid fees become immediately due and payable;
• The Company may delete Account data without retention;
• Outstanding Bookings may be canceled without refund;
• User loses all accumulated credits, rewards, or benefits;
• The Company may bar re-registration permanently.

17.3 Vehicle Removal and Storage

17.4 Survival of Terms

The following provisions survive termination indefinitely: Sections 12 (Liability), 13 (Indemnification), 14 (Insurance), 18 (Data Protection - Company rights), 19 (Intellectual Property), 20 (Warranties), 21 (Dispute Resolution), and any other provisions that by their nature should survive.

17.5 No Refunds on Termination

Termination for cause results in forfeiture of all fees paid. The Company has no obligation to provide refunds, credits, or compensation. User remains liable for all amounts owed through the termination date plus any collection costs.

Data Protection & Privacy

18.1 Data Collection and Use

By using Services, you acknowledge and consent to the Company's collection, use, storage, and disclosure of Personal Data as described in our Privacy Policy and these Terms, including:

• Account registration information (name, email, phone, address, payment information);
• Vehicle information (license plate, make, model, VIN);
• Usage data (booking history, parking duration, locations, patterns);
• Payment and transaction data;
• Device and technical data (IP address, browser type, mobile device ID);
• Camera and surveillance footage from Facilities;
• Location data from mobile applications;
• Communications with Company (emails, calls, chats);
• Biometric data (if facial recognition or similar technology is used).

18.2 Surveillance and Monitoring

18.3 Data Sharing and Disclosure

The Company may share your data with:

• Affiliated companies and business partners;
• Service providers and contractors;
• Payment processors and financial institutions;
• Law enforcement and regulatory authorities;
• Legal counsel and auditors;
• Third parties in connection with corporate transactions (mergers, acquisitions);
• Any party where required by law or legal process;
• Third parties with your consent or at your direction.

18.4 Data Retention

The Company retains Personal Data for as long as necessary for business, legal, regulatory, and security purposes. Even after Account closure, the Company may retain data indefinitely for:

• Legal compliance and regulatory requirements;
• Dispute resolution and litigation;
• Fraud prevention and security;
• Backup and disaster recovery;
• Business analytics and improvements;
• Any other legitimate business purpose.

18.5 Your Data Rights

Subject to applicable law and Company policies, you may have certain rights regarding your Personal Data. However, the Company may restrict such rights when necessary for legal, security, or operational reasons. Requests are handled within timeframes required by law but may be denied if legally permissible.

18.6 Data Security Limitations

While the Company implements security measures, you acknowledge that:

• No data transmission or storage is completely secure;
• The Company cannot guarantee absolute security of Personal Data;
• You are responsible for maintaining the confidentiality of your credentials;
• The Company is not liable for unauthorized access resulting from your actions;
• Data breaches may occur despite reasonable precautions.

Dispute Resolution

21.1 Governing Law

This Agreement shall be governed by and construed in accordance with the substantive laws of Switzerland, without regard to its conflict of law principles. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.

21.2 Jurisdiction and Venue

Any dispute, controversy, or claim arising out of or relating to this Agreement, including its formation, validity, interpretation, performance, breach, or termination, shall be subject to the exclusive jurisdiction of the courts of Zurich, Switzerland. User irrevocably submits to the jurisdiction of such courts and waives any objection to venue or inconvenient forum.

21.3 Mandatory Arbitration

21.4 Arbitration Procedures

• Seat of Arbitration: Zurich, Switzerland
• Language: English, unless parties agree otherwise
• Number of Arbitrators: One arbitrator for claims under CHF 100,000; three arbitrators for larger claims
• Rules: Swiss Rules of International Arbitration
• Costs: Each party bears their own costs; arbitrator fees split equally unless arbitrator decides otherwise
• Confidentiality: All arbitration proceedings and outcomes are strictly confidential
• Enforcement: Awards are final and binding, enforceable in any court of competent jurisdiction

21.5 Class Action Waiver

YOU AGREE THAT ANY ARBITRATION OR PROCEEDING SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS ONLY AND NOT AS A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO SERVE AS A REPRESENTATIVE OR MEMBER OF A CLASS IN ARBITRATION OR LITIGATION.

21.6 Small Claims Exception

Notwithstanding the arbitration requirement, either party may bring an individual action in small claims court for claims within that court's jurisdiction, provided the action remains in small claims court and proceeds only on an individual basis.

21.7 Injunctive Relief

Notwithstanding the arbitration requirement, the Company may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights, prevent ongoing harm, or enforce restrictive covenants.

21.8 Limitation Period

Any claim or cause of action arising from or related to this Agreement or Services must be filed within ONE (1) YEAR after the claim arose. Claims filed after this period are permanently barred.

Intellectual Property

19.1 Company Ownership

All Intellectual Property in the Platform, Services, and Content is and shall remain the exclusive property of the Company and its licensors. This includes but is not limited to:

• P4RK brand, logo, trademarks, and service marks;
• Website, mobile applications, and software;
• Proprietary algorithms, technology, and systems;
• Content, text, graphics, images, and multimedia;
• Database structures and compilations;
• Business methods and processes;
• Trade secrets and confidential information;
• All improvements, modifications, and derivatives of the foregoing.

19.2 Limited License

Subject to compliance with this Agreement, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform solely for your personal use of Services. This license does NOT include any right to:

• Reproduce, distribute, modify, or create derivative works;
• Reverse engineer, decompile, or disassemble any technology;
• Remove, alter, or obscure proprietary notices;
• Use Company trademarks or branding;
• Frame, mirror, or scrape the Platform;
• Use automated systems to access the Platform;
• Commercial exploitation or resale.

19.3 Infringement

19.4 User-Generated Content

By submitting any content to the Platform (reviews, feedback, suggestions, images, etc.), you grant the Company a perpetual, irrevocable, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media for any purpose without compensation or attribution.

19.5 Feedback

Any feedback, suggestions, or ideas you provide become the sole property of the Company. You waive all rights to such feedback and acknowledge the Company may use it without restriction or compensation.

Warranties & Representations

20.1 User Warranties

By using Services, you represent and warrant that:

• You are at least 18 years of age and have legal capacity to enter into this Agreement;
• All registration information you provide is accurate, current, and complete;
• You will maintain the accuracy of such information;
• You are the legal owner or authorized user of any Vehicle you park;
• Your Vehicle is properly registered, insured, and compliant with all laws;
• You have all necessary rights, permissions, and authority to use Services;
• Your use of Services will not violate any applicable law or regulation;
• You will comply with all terms, policies, and Facility rules;
• You will not use Services for any illegal or unauthorized purpose;
• All payment information you provide is valid and authorized;
• You are not subject to sanctions or legal restrictions that would prohibit your use of Services.

20.2 Breach of Warranties

Breach of any warranty or representation constitutes a material breach of this Agreement, entitling the Company to immediately terminate Services and pursue all available legal remedies. You shall be liable for all damages resulting from such breach.

20.3 Continuing Obligations

These warranties and representations are deemed repeated each time you use Services, access the Platform, or make a Booking. Any changes affecting these warranties must be immediately disclosed to the Company.

Payment Terms & Billing

8.1 Payment Obligations

8.2 Pricing and Fees

All pricing is subject to the following terms:

• Dynamic Pricing: Rates may vary based on location, time, demand, events, and other factors. The Company reserves the right to change pricing at any time without notice.
• Currency: All fees are quoted and payable in Swiss Francs (CHF) unless otherwise specified.
• Taxes: Fees do NOT include applicable taxes (VAT, GST, sales tax, etc.). User is responsible for all taxes.
• Additional Charges: Overstay fees, lost ticket fees, cleaning fees, damage charges, and other penalties apply as specified.
• Minimum Fees: Minimum charges may apply regardless of actual usage time.
• No Price Matching: The Company does not match competitor pricing or honor external coupons.

8.3 Payment Methods and Authorization

By providing payment information, you:

• Authorize the Company to charge the provided payment method for all Fees;
• Authorize automatic recurring charges for subscription services;
• Authorize the Company to update payment information through third-party services;
• Authorize charges even if they exceed estimated amounts due to overstays or additional services;
• Warrant that you are authorized to use the payment method;
• Agree to maintain valid, current payment information at all times.

8.4 Late Payment and Collections

Unpaid amounts are subject to:

• Late Fees: Interest at the rate of 12% per annum or the maximum allowed by law, whichever is greater, on all overdue amounts.
• Collection Costs: User must pay all collection costs including attorneys' fees (minimum 33% of amount owed), court costs, and collection agency fees.
• Credit Reporting: Delinquent accounts may be reported to credit bureaus, affecting your credit score.
• Vehicle Hold: The Company may refuse to release Vehicles until all amounts are paid in full.
• Liens: The Company may place liens on Vehicles for unpaid charges.
• Account Suspension: Access to Services will be suspended for non-payment.

8.5 Refund Policy

8.6 Chargebacks and Payment Disputes

Initiating unauthorized chargebacks or payment disputes:

• Constitutes material breach of this Agreement;
• Results in immediate Account termination;
• May subject User to chargeback fees (minimum CHF 50 per occurrence);
• Does not relieve User of payment obligations;
• May result in legal action to recover amounts plus fees and costs;
• May result in reporting to fraud prevention databases.

8.7 Corporate Billing

Corporate Accounts with approved credit terms must:

• Pay all invoices within 30 days of invoice date unless otherwise agreed;
• Maintain creditworthiness satisfactory to the Company;
• Provide financial information upon request;
• Accept that the Company may revoke credit terms at any time;
• Provide personal guarantees if required;
• Pay by wire transfer or other approved methods for large amounts.

Force Majeure

22.1 Force Majeure Events

The Company shall not be liable for any failure or delay in performing its obligations due to Force Majeure Events, including but not limited to:

• Acts of God (earthquakes, floods, storms, fires, hurricanes, etc.);
• War, terrorism, riots, civil unrest, or insurrection;
• Government actions, embargoes, or regulations;
• Pandemics, epidemics, or public health emergencies;
• Strikes, labor disputes, or workforce shortages;
• Utility failures, power outages, or telecommunications failures;
• Cyber attacks, hacking, or technology failures;
• Supply chain disruptions or material shortages;
• Transportation disruptions or infrastructure failures;
• Any other circumstances beyond the Company's reasonable control.

22.2 Effect of Force Majeure

During Force Majeure Events:

• The Company's obligations are suspended without liability;
• The Company may close Facilities without notice;
• The Company may terminate Bookings without refund;
• Users must remove Vehicles if directed;
• The Company is not liable for any resulting damages or losses;
• Fees may continue to accrue for stored Vehicles unless otherwise agreed.

22.3 Extended Force Majeure

If a Force Majeure Event continues for more than 30 days, the Company may terminate this Agreement without liability and without obligation to provide refunds or compensation.

Severability & Waiver

23.1 Severability

If any provision of this Agreement is found to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed and the remaining provisions shall remain in full force and effect.

23.2 Waiver

No waiver by the Company of any breach of this Agreement shall constitute a waiver of any other breach. The Company's failure to enforce any right or provision does not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized Company representative.

23.3 Entire Agreement

This Agreement, together with the Privacy Policy and any referenced documents, constitutes the entire agreement between User and the Company regarding Services and supersedes all prior agreements, understandings, and representations, whether written or oral.

23.4 No Third-Party Beneficiaries

This Agreement is solely for the benefit of the parties and does not create any rights for third parties.

General Provisions

24.1 Assignment

User may NOT assign, transfer, or delegate any rights or obligations under this Agreement without the Company's prior written consent. The Company may freely assign this Agreement to any affiliate, successor, or acquirer without notice or consent.

24.2 Notices

All notices to the Company must be sent to:

The Company may provide notices to User via email to the registered Account email, Platform notifications, or posted updates. User is responsible for monitoring all communication channels.

24.3 Language

This Agreement is drafted in English. Any translation is provided for convenience only. In case of conflict between English and translated versions, the English version prevails.

24.4 Electronic Communications

User consents to receive all communications, agreements, documents, and notices electronically. Electronic communications satisfy any legal requirement for written communications.

24.5 Relationship of Parties

No agency, partnership, joint venture, or employment relationship is created by this Agreement. User has no authority to bind the Company or create obligations on the Company's behalf.

24.6 Headings

Section headings are for convenience only and do not affect interpretation.

24.7 Counterparts

This Agreement may be executed in counterparts, each of which shall be deemed an original. Electronic signatures have the same legal effect as original signatures.

24.8 Publicity

User grants the Company the right to identify User as a customer in marketing materials, unless User opts out in writing. The Company may issue press releases regarding corporate relationships with User's prior consent.

24.9 Government Rights

If User is a government entity, the Platform and Services are "Commercial Items" as defined in applicable regulations. Government use is subject to these Terms without modification.

24.10 Export Controls

User shall comply with all applicable export control laws and regulations. User represents that they are not located in, or a national of, any country subject to sanctions, and are not on any restricted party list.

24.11 Anti-Money Laundering

The Company complies with anti-money laundering (AML) and know-your-customer (KYC) regulations. User may be required to provide identification and source of funds documentation. The Company may refuse service or report suspicious transactions to authorities.

24.12 Contact Information